Refund Policy
This Refund Policy applies to marketing services purchased from AVERION DIGITAL LLC, doing business as CtrlFlow.
1. Company Information
AVERION DIGITAL LLC
Wyoming limited liability company
Federal Tax ID (EIN): 98-1939020
Registered and mailing address: 30 N Gould St, Suite N, Sheridan, WY 82801, United States
Email: [email protected]
Phone: +1 917 695 7814
2. Service Nature
CtrlFlow provides digital marketing, paid advertising management, creative, SEO, branding, and related consulting services. Fees usually cover time, strategy, campaign setup, creative work, management, and third-party coordination.
3. Monthly Subscriptions
- Monthly retainers and subscription plans are billed in advance.
- You may cancel future renewal by emailing [email protected].
- Cancellation takes effect at the end of the current paid billing period unless otherwise agreed in writing.
4. Refund Eligibility
Refunds may be considered where a duplicate payment was made, a billing error occurred, or we have not yet started the paid work. Once work has started, fees are generally non-refundable because service delivery time and resources are committed immediately.
5. Ad Spend & Third-Party Costs
Advertising spend, platform fees, software subscriptions, creator fees, stock assets, and other third-party costs are not refundable by CtrlFlow where they have already been incurred or paid to a third party.
6. How to Request a Refund
Email [email protected] with your company name, invoice or payment reference, amount, payment date, and reason for the request. We aim to review requests within 10 business days.